HEL Performance

Tel : 0044 (0) 1392 811 601 Fax : 0044 (0) 1392 811 681

australia \| france \| italy \| poland \| portugal \| russia \| spain \| uk \| usa



company history location address contact quality certification mailing list products brake line kits stainless brake line kits titanium brake line kits brake line kits [store] warranty registration brake doctor fitting instructions english croatian czech dutch french greek italian japanese polish portuguese russian spanish bleeding titanium brake line kits oil line kits oil cooler kits adaptors hose fittings full catalogue brake line systems brake line kits [about] brake line kits [store] titanium brake line kits brake line parts fuel, oil and coolant hoses black fuel, oil and coolant hoses startlite fuel, oil & coolant hoses mild steel push-in black push-in oil coolers and ancillaries oil cooler kits oil cooler ancillaries oil line kits adaptors specialist hose and fittings stainless braided power steering hoses air conditioning hoses other hoses ancillaries swage machines warranty registration media reviews news advertising catalogues press releases image centre videos online shop brake line kits Aprilia BMW Buell Ducati Harley Davidson Honda Kawasaki KTM Laverda Moto Guzzi Suzuki Triumph Yamaha more... titanium brake line kits oil cooler kits Honda Kawasaki Suzuki Yamaha oil line kits silicone hose oil/fuel hose & accessories accessories extra reaction timer wallpaper quick quiz brake doctor fitting instructions
Catalog » Shipping & Returns My Account \| Cart Contents \| Checkout

Shipping & Returns

HEL Performance Shipping & Returns

1 Interpretation
2 Delivery
3 Consumer Protection (Distance Selling)

1. Interpretation

1.1 In these conditions:

'Buyer' means the person who accepts a quotation of the Seller for the sale of Goods or whose order for Goods is accepted by the Seller
'Conditions' means these standard terms and conditions of sale
'Contract' means the Contract for the purchase and sale of the Goods
'Goods' means the Goods (including any installment of the Goods or any parts for them) which the Seller is to supply in accordance with these conditions
'Seller' means HEL Performance
'Sellers Goods' means any Goods manufactured by the Seller
'Writing' includes telex cable facsimile and electronic transmission, and comparable means of communication

1.2 Any reference in these Terms and Conditions to any provision of statute shall be construed as a reference to that provision as amended re-enacted or extended at the relevant time [Top]

2 Delivery

2.1 Delivery of the Goods shall be made by the Seller at premises specified by the Buyer

2.2 Any dates quoted for delivery of the Goods or provision of the Services are approximate only and the Seller shall not be liable for any delay in delivery of the Goods or provision of the Services however caused. Time for delivery shall not be the essence of the Contract.

2.3 The Seller shall not be liable for any loss, direct or indirect incurred by the Buyer as a result of any delay in delivery or a failure to deliver.

2.4 Partial loss or damage to a delivery of the Goods must be notified within 3 days of delivery. Non-delivery must be notified within 14 days of the date of despatch to both the Seller and any carrier. [Top]

3 Consumer Protection (Distance Selling)

3.1 The business name and address of HEL Performance products is Lower Trelake Business Park, Tedburn Road, Whitestone, Exeter, Devon, EX4 2HF, United Kingdom.

3.2 A description of the goods which can be purchased from HEL Performance online are outlined on the page relating to your product. Additional information will be available on the section page of any individual product line.

3.3 The price including all taxes will be sent to you on receipt of your order. HEL Performance makes no charge for delivery of these products. The price quoted on your confirmation slip is the amount which will be charged to you on despatch of the order.

3.4 HEL Performance make every attempt to despatch all orders within one working day from receipt of order but please allow twenty eight days for delivery especially when an international address is given for delivery.

3.5 You have a seven day period from receipt of the goods to cancel the contract with us for any reason and we would ask that in these circumstances the goods are returned to our company via the address contained within 12.1 so that we can offer you a complete refund on the price you have paid for these goods. [Top]

E. & O.E [Top]